And in a statement to USA TODAY, Amazon admitted it needs to make some changes. Otherwise, you'll be out of room quick.Īmazon tech support reps told us this was a common issue. Again, go to the web app to make sure it's not been checked. However, watch out when you create a new folder within Drive for backup, say, 'iPhone photos 2017.' Because when you do that, Amazon by default automatically decides to sync that folder, without asking your permission. The fix? Open up the preferences tab of the computer app often, and look at your sync folders. It can take hours or even days to get all your files to Drive, depending upon the speed of your connection, so after putting in weeks to upload, I wasn't too happy to see everything vanish. And since I was 'synced', Amazon, in turn, went and deleted them from Cloud Drive. So I deleted the files to make room on the laptop.

I learned this the hard way when I uploaded files from an external hard drive and saw them coming right back to my laptop.

So when you start getting those “you have run out of room,” messages on your computer that’s where they’re coming from - Amazon Cloud Drive. You upload your folder to Amazon Cloud Drive for backup, and in turn, it syncs all the files right back to your computer.

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